Prerequisites for installing Internet Explorer ix

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Important

The Net Explorer eleven desktop application will exist retired and become out of support on June 15, 2022 (for a list of what's in scope, come across the FAQ). The same IE11 apps and sites you utilize today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

This article helps you lot resolve the trouble that some prerequisites of Internet Explorer 9 tin can't be installed automatically.

Original production version: Internet Explorer 9
Original KB number: 2399238

When you install Internet Explorer 9, additional software and components are also installed equally part of the process. They are Net Explorer 9 prerequisites. Their details vary, depending on the operating system that your computer is running. If some of these prerequisites tin't be installed automatically, the Internet Explorer nine installation procedure won't end. In that case, you must manually install the prerequisite software and components that are described later in this article.

Things to consider before you go the manual install route

Brand sure that no updates are being installed and that no restart is pending

Internet Explorer 9 might non automatically install prerequisite software and components if one of the following weather condition is true:

  • The installation of other updates is in progress.
  • The arrangement is awaiting a restart.

To check whether these things are causing the problem, do one of the following steps:

  • In Windows 7, click Start, click Control Console, and and so click Windows Update.
  • In Windows Vista, click Security in Control Panel, and then click Windows Update.

If an update installation is in progress, let the installation cease before you try to install Cyberspace Explorer 9. If updates have been installed but the system hasn't yet been restarted, restart your figurer before you try to install Net Explorer ix.

Also note that if in that location'southward a restart pending, yous may receive the following mistake message:

The updates were not applicable.

Make certain you're non running a prerelease version of Windows

If you're using a prerelease version of Windows, these updates won't install. And you lot'll receive the updates were non applicable error message. When you receive this error message, make sure that your computer is running a released, genuine copy of Windows 7 or Windows Vista Service Pack 2 (SP2).

If you're not sure which version of Windows is installed, follow these steps:

  1. Click Beginning, type msinfo32 in the Start Search or Search programs and files box, and so press Enter.

    Screenshot of the Search box, with msinfo32 input.

  2. Locate your operating system next to Bone Proper name and your system compages blazon side by side to System Type.

    Screenshot of System Information, highlighting OS name and System Type items.

Manually install the Internet Explorer nine prerequisites

If you've ruled out the automatic installation issues we asked you to consider in the previous department, go ahead and manually install the prerequisite software and components. To do so, use i of the post-obit methods, equally appropriate for the operating system yous're running.

For Windows vii or Windows Server 2008 R2

  • A functioning and functionality update is available for Windows 7 and Windows Server 2008 R2 (KB2454826)

    Download the packages now.

For Windows Vista or Windows Server 2008

  • Information most Service Pack 2 for Windows Vista and Windows Server 2008 (KB948465)

  • Description of the Windows Graphics, Imaging, and XPS Library (KB971512)

  • Platform update supplement for Windows Vista and Windows Server 2008 (KB2117917)

    Note

    You must install update 971512 before you install this update.

Known problems

You may receive an error bulletin when you try to install Cyberspace Explorer ix. Installation problems can accept various causes. For more data about how to resolve these problems, see How to troubleshoot Internet Explorer 9 installation problems.